Town Hall, Crawley (On-Site)
Permanent, Part time
£28,489.00 - £31,031.00 per annum pro rata
22.5 per week
- Reference: CF6
- Division: Major Projects and Commercial
- Salary: £28,489.00 - £31,031.00 per annum pro rata
- Contract type: Permanent
- Posted on: 01 May 2025
- Interview date:
- Extra payment(s): First aid
- Positions: 1
- Category: Leisure and culture
- Grade: D - E
- Working hours: 22.5 per week
- Closing date: 11 May 2025
- Location: Town Hall, Crawley
- Location type: Onsite
About the role
We are looking for a customer focused individual to work within our Facilities Administration team in the Create Building.
Working within this busy environment you will be assisting customers to book and pay for facilities. Answering any questions they might have about the services we offer, for which full training will be provided. Most contact with customers will be over the phone or via email, with occasional face to face meetings.
The main focus of the role will be to assist customers with booking and paying for the use of our community centres and sports pitches. In addition to these facilities, you will also have some involvement with our cemeteries and the burial process ensuring all legislative processes are adhered to.
To undertake this role you will need to be competent and comfortable with using Microsoft systems along with our electronic booking and payment system.
This role will suit individuals that like interacting and helping others, working as part of a team and being busy.
Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.
Additional information
Post holder will be excluded from the Flexible Working Hours Scheme.
Working hours will be 22.5 hours per week, Monday to Friday 12.30 to 5pm. There may be some requirements to increase these hours for business needs to cover busy periods, sickness and holiday.
First Aid at Work qualification to be undertaken within three months of employment, for which a first aid allowance will be paid.
Employee benefits
We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please email kirsty.elliott@crawley.gov.uk, Assistant Facilities Manager.
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