Case Administrator

Location

Mansfield House

Business Area

Administration, Criminal Justice

Department

J - Criminal Justice Department

Rank

N/A

Grade

2

Salary

£24,222 - £26,106

Part/Full Time

Full Time

Hours per Week

37

Additional Working Conditions

Suitable for Job Share, Flexi-time, Part Time

Type of Contract

Permanent

Vetting Level Required

RV

Description

Are you passionate about making a positive difference to the lives of victims, and want to help in bringing offenders to justice? If so, we have the role for you!
The Leicestershire Police Criminal Justice Unit are looking for a motivated Case Administrator to join the team on a full-time, permanent basis, working 37 hours per week. As Case Administrator, you will deal with internal and external enquiries, providing vital advice and guidance on a range of offences.

Key Responsibilities

• Liaise with team members, external agencies and members of the public on a range of confrontations, conflicts and sensitive matters.
• Process minor offences, ensuring files are produced to the required standard.
• Obtain additional information to provide to a Case Builder.

The must haves

• GCSE Grade C/4 in English Language or able to demonstrate the ability to work to this level.
• Ability to input and extract information on computer databases.
• Effective verbal and written communication skills.

What’s in it for you?

At Leicestershire Police, we aim to create an environment that puts people first. We want you to feel supported in everything you do, so you can give your very best. What’s more, we have a range of reward and benefits such as yearly salary increments, Bluelight Card (discounts), flexi scheme, pension contribution scheme, cycle to work scheme and so much more.

Salary: Scale 2 (£24,222 - £26,101) for part time hours the salary will be calculated on a pro-rata basis, this is based on the number of hours for the vacancy.

Vetting level: RV Clearance (please note: 3 years continuous residency within UK is required at the time of application)

What’s next

If we feel like a place where you can belong, we'd love to learn more about you.

Please click apply to complete your application stating how you meet the essential/desirable criteria as listed within the job description.

To support you with your application we’ve provided some guidance linked here.

To find out more, register for our upcoming information webinars click here.

Who we are

Here at Leicestershire Police doesn't have to mean patrolling the streets. Just as important as our uniformed officers is our strong team of professional and support staff working behind the scenes. Its these skilled people, people like you who contribute to the policing of Leicestershire.

To find out more about Leicestershire Police and understand how you can make a difference visit our careers website.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.

The force is undertaking Hays Job Evaluation scheme; therefore the advertised grade may be subject to change. To be completed by April 2024 and if there are any changes to the grade, they will take effect from this date.

Document Attachment

Case Administrator.pdf – 190KB